Utilities & service providers: what to know before you move
Relocation Resource Center

Utilities & service providers: what to know before you move

Who provides power, gas, water, internet, and trash service across Moore County.

Author
Blake Altman · Realtor, Moore County resident
Reading time
6 min read
Last updated
Updated September 12, 2026
Category
Utilities & service providers

Editorial status: Facts requiring local verification are clearly marked and should not be used as market, school, tax, or travel-time advice.

Electric service splits between Duke Energy Progress and two cooperatives, water is a mix of county and municipal systems, and internet quality varies by road.

Electricity: three possible providers

Which company serves you depends on the address, not the town. Duke Energy Progress covers much of the region as the investor-owned utility. Central Electric Membership Corporation, a member-owned cooperative, serves more than 24,000 homes and businesses across five counties including Moore. Randolph EMC also operates in the broader area. Cooperative and Duke territory boundaries do not follow town lines, and rates and outage practices differ, so confirm the provider for the exact address before you close rather than assuming from a neighbor.

Natural gas and propane

Piedmont Natural Gas, now a Duke Energy business unit, is the regulated natural gas provider for this part of North Carolina. Natural gas availability is a street-level question: much of the developed corridor through Pinehurst, Southern Pines and Aberdeen has service, while rural and unincorporated areas frequently do not, and those homes run on propane with a leased or owned tank. If a listing says gas heat, ask which kind — a propane tank changes both your monthly cost and who you call.

Water and sewer

Moore County Public Utilities supplies water and sewer to more than 18,000 residential and business customers, with named service areas including Pinehurst, Seven Lakes, Vass, Hyland Hills and Niagara, Addor, High Falls, the Robbins Westmoore and Davis Center areas, and the East Moore Water District. Several towns operate their own municipal systems instead. Outside those service areas, properties are on private wells and septic systems. That distinction drives your monthly cost, your inspection list, and in some cases your financing.

Internet and mobile

Cable, fiber and fixed wireless options exist across the county, and quality varies sharply road by road — two addresses a mile apart can have very different service. Do not rely on a coverage map or a listing description. Check availability at the exact street address directly with the providers serving that road, and if you work from home, ask a neighbor what they actually get. This is the single most common surprise for buyers moving to rural Moore County.

Trash, recycling, and setting up service

Moore County operates a solid waste division and a network of recycling convenience centers where residents drop off household recycling, and some towns add curbside service — the Village of Pinehurst, for example, collects co-mingled recycling weekly. Rural addresses generally use the convenience centers or contract a private hauler. Set up power, water, gas or propane, and internet at least two weeks before closing; internet installation is the appointment most likely to slip.

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Blake Altman, Realtor with Keller Williams Pinehurst

About the author

Blake Altman

Realtor, Moore County resident

Blake Altman has lived in Moore County for seven years and works with buyers relocating from across the country. Broker with Keller Williams Pinehurst, NC License #326008.

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